last updated: 20th February 2015

For example, what does the word 'clean' mean in respect of, say, a vehicle? Does it mean -

  • just washed and polished? or
  • there's no rust on it? or
  • there’s a full service history available, or
  • it hasn't been in any accidents, had panels replaced etc

Other words/phrases to avoid are:

'reliable' - by whose standards? - you may want equipment that can work flat out 24-7 whereas someone else may consider 10% down time acceptable.

'as soon as possible' - in respect of delivery - do you mean you want it very quickly or as soon as the supplier can deliver?

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