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last updated: 7th July 2011

Quality in procurement terms reflects the need for the goods or service to be appropriate to the task they are to perform. While it is important that products are of a high enough standard to carry out the required tasks, it is also important not to over-specify what you need as this can lead to waste and, in some cases, products that will not work. 

For example, a very expensive fountain pen is great when writing by hand but is useless if you are presenting a course and writing on a board or flip chart.

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