The process of benchmarking should lead to a change for the better: it should be seen as an opportunity to improve, rather than a threat.
In addition to benchmarking the performance of your own organisation’s purchasing function, you may also wish to benchmark the performance of suppliers.
Some areas of supplier performance which may be benchmarked are:
- After sales service
A supplier’s performance may be benchmarked against the performance of other suppliers and/or customer expectations.
Crescent Purchasing Consortium offer a benchmarking programme to assist with benchmarking college suppliers pricing against their consortia contracts.
To participate in benchmarking please download the appropriate spreadsheet from the list below and complete the details, alternatively send this to your current supplier to complete. The CPC require the price and the approximate quantity over 6 months to a year to get a reliable benchmark.
Below are the Categories that are available to be benchmarked against the CPC frameworks:
- Personal Protective Equipment (PPE) and Uniforms
- Sports, Gym and Fitness Equipment
- Computer Consumables
- Hair Consumables
- Hair Equipment & Furniture
- Hair Wigs
- Beauty Consumables
- Beauty Equipment & Furniture
- Sanitary Disposal
- Water Coolers (Bottled and Plumbed in)
- Car and Van Hire
- Plumbing Supplies (Including Black Bags)
- AV Supplies
- Lamps and Tubes (Electrical Components)
- Janitorial Supplies
- Plaster and Consumables
Please email completed sheets and any questions to: firstname.lastname@example.org
The results of the benchmarking are available on the CPC website.