- Using financial and management information measure and evaluate the suppliers' performance but also the professional procurement influence exerted within the organisation.
- Where appropriate, share information with the suppliers and seek feedback from them - what could you have done differently to streamline the process or enable them to provide you with better value for money.
- Carry out a formal evaluation of major procurement exercises to determine what went well and what could have been better. Determine what you would change in the future and implement these changes. Publish a Lessons Learnt document and consider using this, for example, as practical case study material in future staff awareness and training courses.
- Use regional procurement networking groups to compare yourself with other institutions. If someone is doing better consider contacting them and seeing if you can learn from their experiences.
This document relates to