Goods/services not being delivered on time can happen for a number of reasons
- they were not ordered on time
- the institution did not state a delivery time and had assumed that the goods or services would arrive when needed
- the supplier does not deliver the goods/services on time
Actions to reduce risk of late delivery
- when obtaining competitive bids make sure that you ask for a delivery period ie x weeks from when the supplier receives the formal purchase order
- if the delivery date is critical, check with the supplier before awarding the contract or placing an order - if necessary, you may decide to deal with a slightly more expensive supplier where it can guarantee delivery within the required time scales
- if the delivery date is critical, consider using a liquidated damages clause in the contract's terms and conditions. This may not help in terms of the required work being delayed however it will entitle the institution to compensation. Please refer to your Head of Procurement should you have a requirement that is time critical. He/she can advise on the appropriateness of using a liquidated damages clause.