Skip to main content

User account menu

Show — User account menu Hide — User account menu
  • Log in
Home

Main Navigation

Show — Main Navigation Hide — Main Navigation
  • Home
  • Procurement Steps
  • Legislation
  • Templates
  • Toolkit

Breadcrumb

  1. Home
  2. Procurement Steps
  3. Step 4 | Deliver
  4. Procurement Procedures
  5. The processes
  6. Service level agreements (SLA)
  7. Bought-in services

Bought-in services

Using the provision of cleaning services managed internally by the Estates Department, as an example, the responsibilities arising from this structure are:

  • Supplier’s responsibilities [Clean Co Ltd]
     
  • Institution’s Responsibilities [University of Life]
     
  • Managing Department’s Responsibilities [Estates Department]
     
  • End Users
     
  • The Contract [supported by SLA]

Navigation

Show — Navigation Hide — Navigation
  • Procurement Steps
    • Step 1 | Plan
    • Step 2 | Build
    • Step 3 | Develop
    • Step 4 | Deliver
      • Procurement Procedures
        • The processes
          • Identify need for goods or services
          • Using Purchasing Consortia
          • Competition
          • The competitive process
          • When to use Quotations and tenders
          • Producing a specification
          • Identifying potential suppliers
          • Commodity arrangements
          • Tender documentation
          • Quotation documentation
          • Service level agreements (SLA)
            • Bought-in services
              • Supplier responsibilities
            • End-users
            • In-house services
            • Institution's responsibilities
            • Internal or 'captive' companies
            • Managing Department responsibilities
            • The contract
          • Receipt of sealed bids
          • Procurement Cards
          • International trade
        • Control considerations
        • Financial considerations
      • Useful Web Links
    • Step 5 | Review
  • Legislation
  • Templates

Social Media

Show — Social Media Hide — Social Media
  • Facebook
  • LinkedIn
  • Twitter @CPCUk

Partner Sites

Show — Partner Sites Hide — Partner Sites
  • Association of Colleges
  • Crescent Learning
  • Crescent Purchasing Consortium

Contact

Crescent Purchasing Consortium

Procurement House, Unit 23 Leslie Hough Way

Salford M6 6AJ

Contact Us

Powered by Crescent Learning

Footer

Show — Footer Hide — Footer
  • Accessibility
  • Contact
  • Sitemap
  • Terms & Conditions

Copyright © 2020 Crescent Purchasing Limited