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Verbal contracts

last updated: 3rd August 2011

Contracts can be verbal, for example, an order for goods/services is placed by telephone with a supplier. The difficulty with a verbal contract is that if there is a dispute, it is virtually impossible to prove the existence of an agreement.

If an order is placed by telephone, for example to arrange the urgent repair of an item of equipment, the details should be confirmed in writing to the supplier by, say, email or fax.  This will act as confirmation of the requirement.
 

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